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SCCM 2012: Software Updates fail with error code 0x80070543: Cannot open an anonymous level security token.

November 21, 2014 - ConfigMgr/SCCM, Microsoft, SCCM 2012, Uncategorized

A few days ago, I stumbled upon a weird error when software updates were trying to install on our Windows 8.1 systems. We push them to clients, using SCCM 2012 R2. The updates were available in the SCCM cache directory, but the installation Failed.  So I checked the logfiles on the client.
In the UpdatesHandler.log file, I found the following error: 0x80070543
updateshandlerLog

I couldn’t find extra info regarding this error in the current logfile. Next, I checked WUAHandler.log. It showed the same error without extra info.
WuaHandleLog

Eventviewer also showed the same error message:
eventVWR

I decided to check for the error code, using the winrm command:
Cmd0x80070543

The outcome was still cryptic for me.
After searching for a while, I found following Microsoft KB:
http://support.microsoft.com/kb/971509
After applying the suggested solution, updates installed without any problems. 🙂